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How to setup Enhanced device hardware inventory in Intune

by | Dec 11, 2024 | Device Management, Featured Post, Filevault, Intune, iOS, Log Analytics, Manuals, MDM, Microsoft, Most Popular, News, Top Stories | 10 comments

Hi Community,

At Ignite, Microsoft anounced an improved device hardware inventory feature for Windows devices in Intune, giving IT teams more detailed and useful information about their devices. This new feature lets organizations gather and analyze a wider variety of hardware details, helping them manage, troubleshoot, and secure devices more effectively.

Where you also waiting to get this feature enabled in your tenant? I was and since it is enabled now i decided to write up a short guide on how to enable and use this in your tenant.

Eager to find out more?

Let’s go!

 

Features of Enhanced Device Hardware Inventory

The key features of Enhanced Device Hardware Inventory are:

  • Hardware inventory per device. E.g. TPM versions, Disks, Battery health, …
  • Resource Explorer: you can explore all hardware resources per device from the Intune portal
  • Settings Catalog: You can configure Enhanced Device Hardware Inventory with a Configuration policy in Intune

 

For now Enhanced Device Hardware Inventory only works on Windows. macOS, iOS and Android will follow later on in 2025. Read the Microsoft blog from Lior Bela here

.

 

How to enable Enhanced Device Hardware Inventory

To enable Enhanced Device Hardware Inventory you can follow a few simple steps.

Go to the Intune Portal – Devices – Windows – Configuration – Create – New policy – Platform: Windows 10 and later – Profile type: Properties catalog – create

 

If you don’t see the Profile type Properties catalog your tenant is not yet enabled for Enhanced Device Hardware Inventory.

 

Enhanced Device Hardware Inventory

 

Name your policy e.g. Enhanced Device Hardware Inventory and give a description if you want.

 

Enhanced Device Hardware Inventory

 

Click add properties

 

Enhanced Device Hardware Inventory

 

I will select all possible properties here just for testing puposes, you can obviously choose what properties you want to add. Click select when you are finished, click next

 

Enhanced Device Hardware Inventory

 

Review your settings and click next

 

Enhanced Device Hardware Inventory

 

Set Scope tags if you want and click next

 

 

Now we need to assign this policy to a group, just for testing purposes i will select All devices here. In -or Exclude a filter here if you want and click next

 

Enhanced Device Hardware Inventory

 

Review your policy and click Create

 

Enhanced Device Hardware Inventory

 

Now that your policy is created and assinged we need to wait for some time to see the results, so let’s fast forward in time and let’s get to the results.

 

In roughly 24 hours, all the device inventory data should be available through the Resource Explorer in the Monitor menu on each device’s page. The device hardware policy is designed to be resource-efficient, only uploading the changes that have happened since the last data collection, which helps reduce network traffic.

 

Enhanced Device Hardware Inventory, the results

Go to the Intune portal – Devices – Windows. Here pick a device that is included in the group that you have used to assign the Enhanced Device Hardware Inventory policy to. Under monitor you will see a new setting called Resource explorer, click on this setting.

 

Enhanced Device Hardware Inventory

 

Now click on any property in the column to view the details.

CPU:

Enhanced Device Hardware Inventory

 

Disk Drive:

Enhanced Device Hardware Inventory

 

I think you got the idea by now. As you can see that this feature is a cool addition for IT Admins to perform troubleshooting or just to get more information for a specific device. It is very easy to setup and is definitely a big added value to your existing Intune environment.

 

With the launch of enhanced inventory, Microsoft Intune Advanced Analytics (available as an add-on or part of the Microsoft Intune Suite) now lets you query this updated data across multiple Windows devices.

You can use Copilot in Intune to create Kusto Query Language (KQL) queries. As inventory data becomes available across platforms, you’ll be able to query multiple devices across different platforms as well. This feature will pull data updated every 24 hours.

This gives IT teams a whole new level of insight and control within the Intune admin center, adding real value for businesses. For example, imagine a telecom vendor presents a 5G service contract to leadership. Before agreeing to the deal, the company needs to know exactly how many devices in their fleet have 5G modems. With this new feature, getting that answer will only take one simple query, instead of a long and complex search. For tasks like incident investigation, the ability to query individual devices across platforms will be available early next year when the expanded inventory features roll out.

 

And as always if you feel there is something in error or you want to add some stuff from your own experience don’t hesitate to contact me!

10 Comments

  1. Viceroy Clongdonglestein

    I have a few hundred workstations in Intune and after setting this up, they all report Error 2147749902. What are the requirements for this policy to work? I’m curious if some other telemetry or setting we have is conflicting.

    Reply
    • joery

      Hi, as far as i know there is no official Microsoft documentation on this yet.

      Reply
      • Michaël Van den Steen

        Hi thanks for your answer. That would be great. Alle HP devices here.

        Reply
  2. Michaël Van den Steen

    Thanks for again an interesting article. Do you know if it wTould be possible to get warranty information with this feature? Thank you!

    Reply
    • joery

      No, only for Microsoft Surface via the Surface Management Portal in intune for now. I’ve heard that Dell or HP are working with MS to provide a similar experience.

      Reply
      • Michaël Van den Steen

        Hi thanks for your answer. That would be great. Alle HP devices here. (commented to the wrong reply above, sorry)

        Reply
  3. SANTHOSH KUMAR NJ

    Can we enable this in only comanaged environment or in Intune alone environment as well? what is the prerequisite to enable property value.

    Reply
    • joery

      Hi, your tenant needs to be enabled. If you have the property value your tenant is ok. It works fine with intune stand alone.

      Reply
  4. Kofi

    Thank you for the updates. I have a question regarding hybrid machines: it appears that the device inventory policy does not affect hybrid machines, whereas it works as expected for AD-registered devices. Could you provide any insights into why this might be happening?

    Reply
    • joery

      Hi Kofi, thank you. I don’t have a hybrid lab anymore. If i got some time during the holidays i will check it for you.

      Reply

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